Accessibility Statement

Last updated: May 7, 2025

Domain is committed to ensuring digital accessibility for all people, including those with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Conformance Status

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines explain how to make web content more accessible for people with disabilities and user-friendly for everyone.

Measures to Support Accessibility

Domain takes the following measures to ensure accessibility of our platform:

Include accessibility as part of our mission statement
Integrate accessibility into our internal policies
Assign clear accessibility goals and responsibilities
Employ formal accessibility quality assurance methods
Provide ongoing accessibility training for our team
Include people with disabilities in our design personas

Technical Specifications

Accessibility of the Domain platform relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

HTML
CSS
JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Current Accessibility Features

Our platform includes the following accessibility features:

Keyboard navigation support throughout the interface
Alternative text for images and visual content
Clear heading structure for screen readers
Sufficient color contrast ratios for text readability
Resizable text without loss of functionality
Consistent navigation patterns across pages
Clear focus indicators for interactive elements
Error identification and suggestion mechanisms
Compatible with common assistive technologies

Known Limitations

Despite our best efforts to ensure accessibility, there may be some limitations. We are aware of the following areas that may present challenges:

Some third-party embedded content may not be fully accessible
Certain interactive exercises may have limited keyboard-only functionality
User-generated content may not always meet accessibility standards

We are actively working to address these limitations and improve accessibility across all areas of our platform.

Assessment Approach

Domain assesses the accessibility of our platform through the following methods:

Self-evaluation using automated testing tools
Manual testing with assistive technologies
Evaluation by accessibility experts
User testing with people who have disabilities
Ongoing monitoring and periodic reviews

Feedback and Contact Information

We welcome your feedback on the accessibility of the Domain platform. Please let us know if you encounter accessibility barriers:

Email: [email protected]
Phone: +14033275271
Address: 648 Boulevard Renault, Beauceville, QC G5X 1N1, Canada

We will respond to accessibility feedback within 5 business days and propose a solution within 10 business days.

Compatibility with Browsers and Assistive Technology

Our platform is designed to be compatible with the following assistive technologies:

Recent versions of major screen readers including JAWS, NVDA, and VoiceOver
Speech recognition software such as Dragon Naturally Speaking
Browser-based screen magnification tools
Operating system accessibility features

The platform is designed to work with current and previous major releases of the following browsers:

Chrome
Firefox
Safari
Edge

Formal Complaints

If you are not satisfied with our response to your accessibility concerns, you have the right to file a formal complaint. We will investigate all formal complaints and respond with our findings and proposed remediation steps.

Ongoing Efforts

Accessibility is an ongoing commitment. We regularly review our platform and update our practices to improve accessibility. Our development roadmap includes:

Enhanced keyboard navigation features
Improved screen reader compatibility
Additional training for content creators on accessibility best practices
Regular third-party accessibility audits
Expanded documentation and user guides for assistive technology users

Third-Party Content

Some content on our platform may be provided by third parties. While we encourage all content providers to follow accessibility guidelines, we cannot guarantee the accessibility of all third-party materials. If you encounter inaccessible third-party content, please contact us so we can work with the provider to improve accessibility.

Changes to This Statement

We may update this accessibility statement from time to time to reflect changes to our platform or accessibility practices. We will notify users of any material changes by updating the date at the top of this statement.

This statement was created with input from accessibility guidelines and best practices to ensure transparency in our accessibility efforts.